expedia group media solutions
CHECKING IN
How do you reassure the hospitality industry after a pandemic?
By showing them that Expedia is thinking about how to help them succeed.
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A U D I E N C E: Travel Industry
R O L E: Strategy | Creative | Production
O U T C O M E S: Video series
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The Ask
The pandemic created immense uncertainty for the travel industry.
Travel marketers were looking for solutions, examples of success and a glimmer of hope.
We were asked to show how Expedia Group Media Solutions was stepping up to support them in any way they could.
The Work
We developed a human-first video case study series called ‘Checking-in.’
Each film showed Expedia visiting customers to see how they've been getting on during challenging times.
We captured genuine relationships between Expedia and their clients, showing how they’re able to get through this shared challenge together.